I have installed ATLAS GIS platform,IPT but on some records it shows zero records but when i open, data are available. How can i solve this issue? my site is https://tanbif.costech.or.tz
Hi Mauridi,
Nice to meet you.
One of the things that I can see is that your LA portal services have basic SSL issues (expired certificates).
It should be easy to renew them (I can see that you are using Let’s Encrypt):
For instance, the Let’s Encrypt certificates of tanbif.costech.or.tz and ipt.tanbif.costech.or.tz are working and renewing correctly. The same should be done for the rest of the portal.
Also, you should verify that Solr and Cassandra (the backend) are running.
These are the main issues that I can see from a distance.
With these issues fixed, you or your team can restart the LA Portal, and we can verify if there are any other issues.
We have a Slack channel at atlaslivingaustralia.slack.com which is our meeting point for the LA Community developers, where we share issues and try to provide support for similar ones. If you are interested, we can invite you to this Slack channel. In this case, just contact me via Direct Message.
BR,
Vicente
Thank you very much, lets me work on this then i will give a feedback. Please add me to the Slack channel
Please contact us here https://living-atlases.gbif.org/contact
